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常见问题

I can’t find the property I’m looking for.

  • You can either look at it from the street name and select the address from the list of all the addresses.

If you are having problems entering an address you can try the following:

  • Make sure that you select the correct address from the drop down list that will appear when you start entering an address. If the address that you are looking for does not appear in the list, try entering the street name only, then view the search results.
  • Is it a flat or an apartment? If so try entering the address as 21D First Avenue or 4/21 First Avenue

Please email our support team at help@myvalocity.co.nz 

Whilst myvalocity has comprehensive NZ property data available, unfortunately this doesn't always mean that all data received is complete. Additionally, if a property hasn't transacted in the last 20 years or a suburb has low sales volumes we may not be able to provide any relevant information.

New sub divisions will updated once we have all information.

We source our information from some of New Zealand’s largest organisations, Council data (combined data from 72 councils), LINZ data (Land Information New Zealand)

Valocity is an independent trusted source that was first built for the banks and now we are sharing this information with you.

Once a sale has been settled and registered it will appear in our system after 6-10 weeks. If a sale does not appear it will either not be settled or registered.

Please email any photos or updated details with regards to the property to help@myvalocity.co.nz 

When you purchase a report you have the ability to down load a PDF to your chosen device, giving you the ability to review the report at your leisure. If you have created an account with us you can also log into your account and view all reports/subscriptions that you have purchased.

Median price refers to the middle price when all prices all sorted from lowest to highest. In the real estate industry, the median price is used because it lessens the impact of uncharacteristically high or low prices.

  •        Estimated Valuation Report (iVal™)
  •        Comparable Properties Sold Report
  •        Sales History Report
  •        Building Consent History
  •        Certificate of Title Summary Report
  •        Rating Valuation Report
  •        Buyers Pack
  •        Sellers Pack
  •        Estimated Valuation Subscription (iVal™)
  •        All you can search Subscription

Yes our subscriptions options provide for a discount when selecting multiple reports and or properties, please refer to the subscriptions tab for more details on what is available

On the logon screen select forgot my password link to reset your password

Please log in to your Account and you can change the password there.

Password must be at least 8 characters and include one uppercase, lowercase and number.

You can't change your email address if you have an Account with us. The chosen email is linked to that account.

You can however set up a new account with us by entering a new email address. 

We source our information from some of New Zealand’s largest organisations, Council data (combined data from 72 councils), LINZ data (Land Information New Zealand) and over 70 other data sources too.

Please contact help@myvalocity.co.nz with the correct details

All credit card transactions are serviced over a secure network which means you can be confident that your details are secure and will not be accessed during transmission.

DPS/Payment Express hosts the entire payment process.

The Estimated Valuation (iVal™) Report is a computer generated report using market trends and similar properties with comparable attributes which have been recently sold in the area. Properties are not subjected to a physical inspection; therefore it is assumed that the dwelling is in a similar average condition to the comparable sales referred to in the report

An estimated value is not intended to be an official appraisal of your home's value. We recommend using it as a starting point to determine a home's value combined with other information on the site like the property's last sale price, comparable properties for sale and recently sold and other market statistics. We also recommend you seek professional advice before selling or buying a property..

myvalocity is a product developed out of Valocity Limited which is a property valuation system used by banks. 

No, credit cards are the only payment method currently. We only accept Visa and Mastercard.

Yes, you will need an account to view and download any reports you request.

No, you have to make a purchase to set up an account.

Yes, Once you have created your account after purchasing your report you can download any of your reports directly to your computer or chosen device.

Instant. The moment you've paid and created your login, you can down load your report instantly.  

When you have bought a subscription you have to log into your account to be able to use your subscription.

随时了解, 想要最新市场信息?